System Implementation

STG employs a proven system implementation methodology that has evolved since or founding in 1988. Our approach is based on practical experience and has been an important factor for many successful client implementations. Common objectives our clients have when implementing a new system are:

• Timely and efficient implementation
• Improved process and information flows
• Streamlined operations
• Increased profitability, reduce costs & improve efficiency
• Minimized disruption of daily workflow
• Minimized cost
• Minimized unanticipated problems during transition
• Maximum knowledge transfer to users
• Maintenance of current levels of customer service

System implementations require a great deal of time and effort from many people within organizations and must be well planned and controlled. STG's seven-stage approach works and helps meet the above objectives.

Stage 1- Project Organization & Definition of Objectives

• Project Management
• Steering Committee
• Project Manager Implementation Team Set Performance Goals
• Formal Status Meetings

Stage 2 - Training and Business Simulation

• Kickoff Meeting
• Class Room Training
• Individual, One-on-One Training
• Set Up Test System
• Script List Development

Stage 3 - Issue Resolution and Closure

• Procedures and Process Documentation
• Issue Database
• Action Plans

Stage 4 - Implementation and Conversion Preparation

• Individual Application Setup
• Master File Requirements
• Data Conversion Planning
• Reporting Needs
• Form Changes
• Custom Programming
• New Hardware
• System Security

Stage 5 - Conference Room Pilot

• Develop Acceptance Criteria
• Hands-on User Simulation
• Business Process Changes
• Go/No Go Decision

Stage 6 - Final Preparation to Go Live!

• Loading Data
• Final Training
• Run Daily Processes
• Perform Period-end Procedures

Stage 7 - Post Implementation

• Fine Tune Procedures
• New Feature Activation
• New Reporting
• Measure Performance

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